Frequently asked questions.

Posting a vacancy is free. When you book a guard, you pay GuardGo a £20 booking fee for that guard. There is no subscription.

You pay the guard directly, at the hourly rate and in the way you set out in the vacancy. GuardGo does not handle wages.

We check each guard's SIA licence on the public register, check their right to work and ask for a clear photo. We check qualifications such as first aid when a vacancy needs them.

Yes. A vacancy can be a single shift or a run of dates, and the guard you book takes all of them.

Businesses we have approved. We check your company details with Companies House and your insurance before your vacancies go live.

Yes. As the business engaging the guard, the law expects you to make your own right to work check before their first shift. Our client terms explain how.

Yes. GuardGo never charges guards. Clients pay a booking fee instead.

A front-line SIA licence that is in date, proof of your right to work in the UK (a share code or a British or Irish passport) and a clear photo of yourself.

You choose up to five areas and how far you will travel. When a suitable vacancy is posted, we email you.

Say you are interested in a vacancy. If the client picks you, you are booked, and you get the venue address and contact details straight away.

The client pays you directly, at the rate shown in the vacancy.

Check your junk or spam folder. If it is not there, sign in with your email and password and we will send you a new link.

Use the "Forgotten your password?" link on the sign-in page. We will email you a link to choose a new one.

Contact us and we will delete your account and your details, apart from anything the law says we must keep for longer.